Property Management: FSR

Our community is managed by First Service Residential (FSR).
Our account manager is Ashley Scanlon.
Ashley works alongside the board to make sure our community is well cared for.

Communications:
Be sure to sign up for FSR Connect to make online payments, receive community notices, review account activity, owner directory, and more at: https://waterfield.connectresident.com/

You can contact their 24/7 365 Customer Care Center at 816-414-5300 and Press Zero.
A live FirstService Residential associate is available 24/7 to handle your call.
If you are calling outside the Monday-Friday office hours of our Waterfield dedicated team and they are unable to assist you, you will have someone from the local Kansas City office contact you back.

You can also download an app for your android or iphone by searching "FirstService Residential" in your app store
Android: Google Play Store Link to FirstService Residential app

How do I make payments:

First Service Residential uses a third party ClickPay to process dues payments.

To pay your dues online:
Log into your FSR Connect Portal and select "Make Payment"
You will be directed to their ClickPay payment system in a new window.
Make sure your browser pop up blockers are disabled.
You can access the ClickPay directly, but logging in through the FSR Connect account pulls up the information so you don't need to locate your account number.

If you would like to pay your dues check via mail:
Make the check payable to Waterfield Homeowners Association and in the memo section of the check be sure to list the account number from your dues statement.
Please mail to:

Waterfield HOA : c/o FirstService Residential
P.O. Box 30482
Tampa, FL 33630